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Chat360 Agent App
Project type
B2B ChatBot
Android Developer
Developed a robust agent app with live chat management for 1000+ team members, reducing task assignment time by 30% and enhancing communication efficiency
Utilized web sockets, coroutines, and RxJava in a clean MVVM architecture, cutting response time by 50% and improving system performance andchat screen response by 40%
Conducted extensive unit testing, resulting in a 20% increase in team
efficiency.
The Chat360 Agent App is a mobile application designed to enable customer support agents to efficiently handle real-time communication with users through chatbots and live chat. It integrates various tools and features to enhance agent productivity, streamline workflows, and ensure smooth customer interactions.
